This Privacy Policy explains how Kaufman Insurance Group (“we,” “us” or “our”) handles information submitted through truckinginsuranceexperts.com. Trucking Insurance Experts is the trucking insurance practice of Kaufman Insurance Group, an independent insurance agency based in Twinsburg, Ohio. We shop coverage with multiple carriers for owner-operators, small fleets, hotshot businesses, box trucks and freight operations. It applies to information collected through this website, digital quote portals and related communication tools. By using this website or submitting information through it, you acknowledge the practices described below.
1. Explicit TCPA & Automated Communication Consent
When you provide your telephone number or other contact details through truckinginsuranceexperts.com, a digital quote portal or a related interaction, you consent to receive marketing, promotional, transactional and follow-up communications from Kaufman Insurance Group and its authorized technology partners or representatives about your insurance request, coverage options, quotes, applications and related service matters.
Communications may include calls and SMS/MMS text messages generated through an automatic telephone dialing system or predictive dialer, as well as interactive communications using artificial-intelligence voice agents, conversational tools, prerecorded voice messages or synthesized voice systems, where permitted by law. Consent is not a condition of purchasing insurance or any other goods or services.
Message and data rates may apply, and message frequency may vary. You represent that the telephone number you provide is assigned to you or that you are authorized to provide it. By providing a mobile number, you consent to receive text messages related to products, services, promotional offers or account notifications. We may rely on this consent until you withdraw it as described below, subject to applicable law and any consent needed for a particular communication.
2. Information We Collect
To provide accurate insurance comparisons across our independent carrier network, we may collect information you voluntarily provide in a quote request, contact form, telephone conversation or other interaction with Trucking Insurance Experts. This may include identifiers such as your name, physical address, telephone number and other contact details; underwriting information such as vehicle identification numbers, vehicle and driver details, driving records, cargo, operating radius, authority, current coverage, claims history and filing information; and any other details you choose to submit.
We may also collect technical information about your visit, such as IP address, browser and device information, user-agent data, approximate location, referring website, pages viewed and session behavior. We use this information strictly as reasonably needed for security, optimization, service operation and fraud prevention.
3. How We Use Your Information
We use information to respond to quote and coverage requests, analyze commercial trucking risks, request and compare premium options from our carrier network, prepare applications and certificates, provide service, manage policy lifecycle updates, communicate with you, maintain records, improve our website and protect against fraud, misuse or security threats.
We may use information as necessary to comply with law, regulation, legal process, carrier requirements and our professional and contractual obligations. We do not use the information collected through this website for purposes incompatible with the request or relationship without providing any notice required by law.
4. One-to-One Carrier Sharing Compliance
Kaufman Insurance Group does not sell, rent, lease or distribute consumer data to third-party data brokers or unaffiliated marketers. Information is shared only as needed with authorized insurance underwriting platforms in our independent carrier network and essential secure infrastructure providers that help us operate the website, process requests, communicate with you or protect our systems.
Carrier and underwriting partners receive information only for the purpose of evaluating, quoting, issuing, servicing or administering insurance that you requested or that is reasonably related to your request. Those parties may have their own privacy practices and legal obligations. We do not authorize recipients to use your information for unrelated marketing or to resell it.
5. Your Right to Opt Out
You may withdraw consent to marketing or automated text communications at any time by replying STOP to a text message. You may also ask any Kaufman Insurance Group agent to place you on our internal Do Not Call list. Opting out of marketing or automated communications does not necessarily stop transactional, service, legal or carrier-related communications that are permitted or required for an active request or policy.
You may continue to use the contact form or call 330-486-8404 to request help, a quote or service. We will honor opt-out requests as required by applicable law, although a short period may be needed to process the request and to account for communications already in progress.
6. Data Security & Retention
We use reasonable administrative, technical and physical safeguards designed to protect information against unauthorized access, use, alteration or disclosure. No website, transmission or storage system can be guaranteed to be completely secure, and you provide information at your own risk.
We retain quote records, risk information and communication logs for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested insurance services, maintain business and transaction records, resolve disputes, enforce agreements and meet legal, regulatory, accounting or carrier requirements. When information is no longer needed, we take reasonable steps to securely delete or de-identify it, subject to lawful retention obligations.
7. Children’s Privacy
Trucking Insurance Experts and Kaufman Insurance Group serve adults and businesses. This website is intended for adults, and we do not knowingly collect personal information from anyone under 18. If we learn that information was submitted by a person under 18, we will take reasonable steps to delete it.
8. Contact Information
Questions about this Privacy Policy, a communication preference or the handling of your information may be directed to Kaufman Insurance Group in Twinsburg, Ohio, by calling 330-486-8404. You may also use the contact form on truckinginsuranceexperts.com.
We may update this policy from time to time. The effective date above indicates when this version became applicable. Your continued use of the website after an update means you acknowledge the revised policy.